Business owners want the best for their customers. They guarantee that everything is flawless from the customer service to the quality of products. For ecommerce entrepreneurs, this goal extends into shipping and post-delivery assistance. Fortunately, new revolutions in shipping methods paved the way for improving the delivery experience. One of which is ePacket tracking.
ePacket tracking refers to a type of delivery method that's fast and reliable. But it can only be used for certain types of products.
If you're curious about how you can use ePacket tracking to your advantage, you're in the right place. In this blog, we'll break down the basics of ePacket delivery and how you can use it for your ecommerce store.
What is ePacket?
For starters, let's answer this question: What is ePacket? ePacket is a shipping option used by Asian merchants - particularly in Hong Kong and China - that makes the movement of products faster to other countries. ePacket tracking is basically a product of an agreement between HongKong Post and the US Postal Service or UPS.
ePacket tracking is an amazing option for both suppliers and customers. One of its best features is that it allows real-time tracking of the order. If your customer orders a product through your dropshipping service, they can get quick updates about where their orders are at that moment.
Another great benefit of using ePacket shipping is the swift delivery time. Normally, products from China would take several weeks to arrive. This is due to the fact that products from China are boarded on cargo ships.
If you're running an ecommerce business and use dropshipping as your model, you'd often see ePacket as a delivery option. The costs are relatively lower but you can't use it for every single product.
Here's a quick guide on the requirements for ePacket tracking delivery:
- The product must not be over 2kg or 4.4 lbs. The only exception is for orders to Israel, which can be up to 3kg.
- A regular ePacket must not be shorter than 11cm in width and 14cm in length.
- The minimum length for a rolled up packet is 11cm.
- The maximum regular package size should be 90cm (Length + Width + Height).
- The maximum measurement for diameter * 2 plus length is 104cm.
- The maximum value per product is $400.
Countries That Support ePacket
ePacket tracking is a result of an agreement between a Hong Kong-based and US-based delivery service. However, ePacket delivery is not only limited to these countries.
According to Oberlo, there are other countries that could use ePacking tracking services. Check out this list to find if your country is supported:
- Austria
- Australia
- Brazil
- Belgium
- Canada
- Croatia
- Denmark
- Finland
- France
- Estonia
- Germany
- Greece
- Gibraltar
- Great Britain
- Hungary
- Hong Kong
- Italy
- Ireland
- Israel
- Latvia
- Lithuania
- Luxembourg
- Japan
- Mexico
- Malta
- Malaysia
- New Zealand
- Norway
- Netherlands
- Portugal
- Poland
- Saudi Arabia
- Singapore
- Russia
- South Korea
- Sweden
- Switzerland
- Spain
- Turkey
- Thailand
- United Kingdom
- Ukraine
- United States
- Vietnam
These ePacket countries could have certain limitations. For example, there may only be certain regions in a country where ePacket is allowed.
How To Track ePackets
If you're curious about how you can track your ePackets, we have an answer here for you.
An ePacket tracker China EMS can give customers the delivery status of their orders. But this tracker is for Chinese customers only. To track ePacket, you need to look for a local postal service website.
To illustrate, for ePacket tracking USA orders, a customer could visit the website of USPS. From there, they could paste their order's tracking code.
If it's still confusing for you, you can opt for a third-party ePacket tracker. Services like AfterShip and Track-China Post can help you do this.
Using ePackets For Your Ecommerce Website
Opting for ePacket tracking as your shipping options has various benefits. Take a look at some of them from our list below:
Benefits of ePacket Delivery
- Better Sales, Higher Revenue
When customers know that you could get their orders fast, they are more motivated to make orders. Most buyers consider the delivery time before checking out. Giving faster delivery dates makes your service more reliable and attractive to customers.
- Easy Tracking Method
As we mentioned, ePacket tracking is also easy. Buyers would want to know where their orders are. This feature benefits both you and your customers directly.
- Customers Pay For Associated Taxes
You won't be responsible for any customs tax on your deliveries. The customer receiving the package will shoulder all these costs.
- Cheaper Shipping Option
Unlike other shipping options, ePacket tracking is relatively more affordable. You'll enjoy the low cost as an entrepreneur. And we're sure your customers will appreciate it too.
- Faster Delivery Time
We mentioned it multiple times before and we'll say it again. ePacket tracking is much faster compared to other delivery options. The length of waiting is reasonable and your customer would definitely love it.
How to Use ePacket in Your Ecommerce Store
To take advantage of the amazing benefits of ePacket tracking, we provided a series of steps that you must follow. First of all, you need to create an account with Strikingly. Strikingly is a website builder that’s great for ecommerce business. It has all the functions and features you need to may your online store stand out from the rest.
Follow the steps below to enjoy ePacket delivery on your ecommerce store:
1. Set Up Your Online Store
After creating an account and selecting a template, you need to add a store section for your ecommerce shop. This is the first place that your customers would go to.
Image taken from Strikingly Product
Setting up a good-looking and reliable store section establishes a sense of trust in your econmmerce site. From that point, the rest of the ePacket tracking advantages would follow.
2. Add Products That Fit ePacket Requirements
As we talked about earlier, not every single type of product can be shipped through ePacket delivery. You must adhere to the ePacket requirements to make use of this shipping option. You must also make sure to provide specific details on your product so it can pass ePacket standards.
Image taken from Strikingly Product
To add products, don’t forget to upload a high-quality image that grabs the attention of buyers. Next, provide a good product name. The more specific, the better. In your description, add details about its features, dimension, sizes, and weight. This can be a great way to measure your product against ePack standards. It also gives your customer an idea about which shipping option they can select.
Make sure to take some time in setting this up, as it’s the most crucial section of your site. Proceed to then add the price and update the stock number. As you can also see in the image above, there is a shipping option. Tick the box that says “ Shipping info required from your customers”.
3. Add Shipping Options
This is the stage where you can really take advantage of ePacket tracking. From the left-side menu, click on “Store”. Then go to “Shipping”. The first page you’ll see is “Shipping Options”. Proceed to click on” Add Shipping Option”.
Image taken from Strikingly Product
As you can see in the image above, there are several settings you can change. For the shipping rule, you can choose between three options: flat rate per item, by order weight, and store pickup. Since you’re using ePacket tracking, select “Order by Weight”.
You can also set up multiple regions for various countries. You can refer to the ePacket countries list and add each one as a region. Note that this feature is for Strikingly Pro users only. Make sure to upgrade your free account to unlock more ePacket services.
Next, give your new shipping option a name. You can also name it ePacket delivery if you want. Though make sure that you add a description of what it is on the guidelines. Otherwise, your customers may get confused as to what it is.
After you’re done, hit on “Save”, then proceed to the next step.
4. Set Up Payment Options
To make your ecommerce store truly convenient, don’t forget to add online payment options. Strikingly supports PayPal, Stripe, and Offline Payments like Cash on Delivery. Make sure to add variety to your options to make it better for your customers.
Image taken from Strikingly Product
To set up payment options, go to “Settings”. Click “Accept Payment”. You will then see the window in the image above. You can also set a currency for your payments. If you’re an international company, USD will do. But you can make your website adapt to various currencies depending on the customer’s location.
Enable PayPal, Stripe, as well as Offline Payments. Once you’re done, just go back to the website editor and make more changes as you please.
ePacket tracking gives many clear advantages that both customers and entrepreneurs can enjoy. To make sure you’re taking advantage of ePacket delivery, use Strikingly to make your ecommerce. The combination of Strikingly’s powerful tools and ePacket’s advantages would definitely make your ecommerce business soar high.